Vita
Steven
W. Pool, Ph.D.
University
Address
Home
Address
201
Dauch
419.289.5932
University
Website: http://www.ashland.edu/~spool
SWP
Management
Consulting Website: http:/swpconsulting.com
Education: Ph.D.
Akron University- 96
Post-Doctoral
Research:
Yale
University- Dr.
Vroom’s Participation Leadership Model- 97’
Harvard University- Dr. Kaplan and Dr. Norton’s Balanced
Scorecard-03’
Bachelor of Science in Education –
Professional
Experience
Professor College of
Business & Economics- Department of Management. Teaching
undergraduate and graduate students at Ashland University since 1986.
Created and
implemented Ashland University's Masters Business Administration first
online course. Expanded online courses to three new graduate courses
utilizing Angel and Webct sotware.
Undergraduate
Classes- 1986 - 2008
Doctorate
Classes 2001-2003
Ashland University: Organizational Development -
EMPLOYMENT
·
1974- 1976 The Production Control Manager . The
Gerstenslager Co,
·
1976- 1981 The Director of Purchasing. The Gerstenslager
Co. – Responsibilities included all purchased material in the
Customized
Product Division and Automotive Stamping Division valued $15 million.
This
process included purchasing
supplies and equipment for the company by competitive bids, competitive
sealed
proposals, requests for proposals, informal quotations, and
negotiations
following established criteria requested by the customer. Selecting
suppliers
included, preparing all bidding documents, including notification,
specifications, and proposal. Purchasing
decisions were based on information obtained after studying comparative
prices
and quotations. Developed vendor and bidder lists and approved
additions. Initiated contacts with vendors
to verify supply
and equipment availability, invoices, purchase orders, and contracts.
Maintained
all computerized reports, records, and other documents required,
including
auditable purchasing records. The Gerstenslager Company Automotive
Stamping
Division services are stamping, blanking, assembling, painting,
packaging,
warehousing and distributing to General Motors, Ford Company, Chrysler
Company,
and Navistar Corporation.
·
1981- 1986 Vice President of Administration.
The
Gerstenslager Co. owned/operated by The Worthington Industries in
·
As Vice President of Administration a principal function, planning,
directing,
supervising, and evaluating specialized programs. . This includes
negotiating
labor contracts with Allied Industrial Workers of America affiliated
with
·
Plant Engineering, primary
duties were coordination of all engineering, maintenance, and
environmental
compliance requirements to support meeting or exceeding established
plant
goals.
Responsibilities:
Secondary
Education: 1972- 1974
Publications
(Refereed Journal Articles)
The Journal of Management Development, A Management development model: Measuring Organizational Commitment and its Impact on Job Satisfaction among Executives in a Learning Organization. Volume 26 No. 4, 2007
Development
and Learning in Organizations: An
International Journal. Prepared
Minds: Developing Executives
for Success in the Strategic Planning Process. Volume 18
Issue 5, 2004.
Journal
of Instructional Psychology.
"Designing and Measuring Educational Outcomes
Utilizing Student Portfolios for Business Management Education." April
2001.
Leadership
& Organization Development Journal. "The
Learning
Organization: Motivating Employees by Integrating TQM Philosophy in a
Supportive Organizational Culture." Nov. 2000.
Journal of Management Development. "Organizational Culture and
its
Relationship between Job Tension in Measuring Outcomes among Business
Executives." Feb. 2000
Journal
of Psychology.
"The
Relationship of Job Satisfaction with Substitutes of Leadership,
Leadership Behavior, and Work Motivation." May 1997.
Dissertation:
The Path-Goal Theory of Organizational
Leadership: An Empirical Analysis of Leader Behavior by Integrating
Leader
Substitute Theory. May 1996.
Conference Presentation
National
Curriculum Mapping Conference, “Curriculum Mapping Model”.
“Developing
and Preparing Minds Utilizing the Balanced Scorecard”. International
Conference
of Education,
Co-authored with business student at Ashland University. The Journal of Management Development, A Management development model: Measuring Organizational Commitment and its Impact on Job Satisfaction among Executives in a Learning Organization. Volume 26 No. 4, 2007.
Attended The Eastern Educational Research Conference supporting students at Ashland University presentation “A Comparison of Propensity Score Analysis to Analysis of Covariance: A Case Illustration Challenges and Opportunities" with Dr. John Fraas, Trustees' Professor at Ashland University and Dr. Isadore Newman from the University of Akron. They presented the paper at the Eastern Education Research Association Conference held at Hilton Head, South Carolina, 2006.
Presentation
to College of Business & Economics
Researched
and developed a new Entrepreneurship Major for Business
majors in the College of Business and Economics.2008.
Revised
the Entrepreneurship Minor for Interdisciplinary studies
for non-business and business majors. 2008.
Utilizing
Curriculum Mapping for Instructional Purposes. 2007.
“Implementing
Your Curriculum Strategy by utilizing the Balanced
Scorecard”. 2004.
Post-Doctoral
Research
Attended
Yale University studying Leadership: Dr. Vroom - Managing
Participation in Organizations. Investigated and researched effective
leadership and decision making by analyzing situational attributes
before
selecting an effective leadership style. Dr. Vroom presented. A twelve
page customized
report is provided in appendix. Ashland University and Yale University
have a collaborative
arrangement in providing this service to our MBA students at Ashland
University.
Attended
Harvard University in studying the Balanced Scorecard.
Dr. Kaplan & Dr. Norton – presented the Balanced Scorecard. The
ability to
map a complex strategy and then build the performance management
systems. The Balanced
Scorecard (BSC) and strategy map, is an essential part of the process.
These
tools are needed to effectively communicate your strategy. If the map
has
depth, clarity and management processes to support data, the chances of
navigating successfully are much improved. MBA students utilize the
balance
scorecard in their Strategic Analysis Plan for their business/company-
MBA
Strategy & Policy. An example is
provided in Appendix A for an actual strategy map.
College
Service
Served
on the Instructional and Informational Services Committee,
Institutional
Promotion & Tenure Committee, Faculty Development Committee,
Professional
Standards Committee, Strategic Planning for Institutional and College
Committee, Business Core Review subcommittee, Faculty Welfare
Committee,
Athletic Committee, and advised & mentored over 330 students during
my
tenure at Ashland University.
Professional Memberships
·
Academy of Human Resource Development
· American Society of Training and Development
· Midwest Academy of Management
·
National Conference Academy of Human Resource
Development, Chicago
· National Conference for American Society of Training and
Development, Cincinnati
· American Society of Training and Development,
Other
Research Activity
Consulting
- SWP Management Consulting, LLC at swpconsulting.com
Consulted
with organizations involving Market Research, Designing
Entrepreneur business plans, Strategic Business Planning, Designing
Balanced
Scorecard, and Organizational Development programs. A specific
description of
each customized program is listed on the swpconsulting.com website.
Seminars,
Training Programs, etc.
SWP
Management consulting has conducted numerous seminars and
training programs for corporations in the insurance industry, plastics
industry, automotive industry, steel industry, forging industry, and
other
service industries.
SWP
Management Consulting
Appendix
A
Market
Research
Effective
market research is critical in designing, manufacturing,
and the sale of successful products. It identifies the needs and wants
of
target markets, ensuring those products will sell because they meet the
needs
of the consumer. Conjoint analysis is a marketing research tool, which
enhances
customer satisfaction. Applying conjoint analysis, the
organization will
learn; what product attributes is important or unimportant to the
consumer. What levels of product attributes is the most or least
desirable one in the consumer's mind. What is the market share of
preference of leading competitors’ products versus our existing product
offering? The answers to these questions are crucial in
introducing your
product to the marketplace. SWP Management Consulting, LLC conducts the
conjoint analysis in determining your customer’s preferences.
Strategic
Business Planning
Strategic
business planning is an on-going process of ensuring a
competitively superior fit between an organization and its changing
environment. Strategic planning serves as the cutting edge for
the entire
management process. Business organizations that are guided by a
coherent
strategic framework tend to execute even the smallest details of their
mission
in a coordinated fashion. Without the guidance of a strategic
business
plan, organization members tend to become disoriented in nature and
long-term
business objectives are not accomplished. SWP Management
Consulting, LLC
introduces an applied strategic planning process, which is an in-depth
analysis
of your organization. The applied strategic planning process
consists of
identifying important attributes for your organization such as; Mission
formulation, Strategic Business Modeling, Performance Audit, Gap
Analysis, and
Integrating Action Plans.
Determining
the Value of a
Business
Every
week, thousands of business owners across the county sell
their companies to eager buyers. At the heart of the American
dream is
owning your own business and building financial security for your
children and
grandchildren. Yet when these businesses are sold, it is almost
certain
that either the buyer or seller is at a disadvantage: they don't know
what the
business is really worth. SWP Management Consulting, LLC will
determine
the value of a business that a buyer or seller will pay for a
company. A
complete analysis is conducted in determining the appraised value of
the
business by applying accepted accounting evaluation methods.
Organizational
Development
Programs
SWP
Management Consulting, LLC designs customized training
programs for clients in service and manufacturing organizations.
The
Leadership Program describes the different levels of participative
management
and the utilization of teams in decision making. Supervisors, managers,
and
executives must implement effective decisions in today's competitive
environment. A customized computer printout is generated for each
participant
in analyzing his or her leadership style. The Interaction
Management
Program consists of executives, managers, or supervisors handling
critical
situations at the workplace in improving work performance or work
habits within
their organization. Participants will implement these techniques
through the
application of active role playing. The Total Quality Management
Program
emphasizes the philosophy of continuous process improvement through
participative management. Quality improvement tools and techniques are
utilized
in this effective program.