Raymond A. Jacobs

Professor of Business Administration

Associate Dean and Assessment Coordinator, Dauch College of Business and Economics

Ashland University, Ashland, Ohio.

ray in office 2009

How to reach me

Office: 205 Dauch College
E-mail: rjacobs@ashland.edu

My current schedule

Office Hours

Wednesday, 1:30pm – 3:00pm
Thursday, 1:30pm – 3:00pm
other hours by appointment

Teaching Schedule, Spring 2010

MBA 503 Operations Management (210 Dauch College, Wednesdays, 6:00pm - 9:00pm)

Teaching Schedule, Summer 2010

MGT 319 Operations Management (Ashland Campus, June 21, 23; July 12, 26; 6:00pm - 9:00pm)
MBA 503 Operations Management (Ashland Campus, Wednesdays, 6:00pm - 9:00pm)
MBA 503 Operations Management (Columbus Campus, Thursdays, 6:00pm - 9:00pm)

Teaching Schedule, Fall 2010

MGT 340 Management Science (106 Dauch College, Wednesdays, 6:00pm - 9:00pm)

Selected Academic and Work Experience

1997-present

Professor, Department of Management, Dauch College of Business and Economics, Ashland University, Ashland, OH. Currently teaching graduate (MBA) and undergraduate courses in Operations Management, Management, and Management Information Systems.

1990-1997

Associate Professor (tenured, Fall 1993), Department of Business Administration, Ashland University, Ashland, OH.

1988-1990

Assistant Professor, Dept. of Management, Radford University, Radford, VA.

1984-1988

Assistant Professor, Dept. of Management, Clemson University, Clemson, SC.

1977-1980

Territory Manager and Marketing Manager, Burroughs Corporation (now Unisys), Richmond, VA and Newport News, VA. Analyzed requirements of potential customers, wrote proposals, gave presentations, provided training and technical support, and supervised implementation of Burroughs minicomputer systems.

Education

Ph.D. Business Administration (Operations Management), University of North Carolina at Chapel Hill, May 1985.
M.S. Operations Research and Systems Analysis, University of North Carolina at Chapel Hill, August 1982.
B.A. Economics and Math./Computer Science, College of William and Mary, May 1977.

Administrative Positions held at Ashland University

· Associate Dean, College of Business and Economics, 2007 – present

· Chair, Graduate Business Programs, College of Business and Economics, 2000 – 2003, Interim Graduate Business Chair, Spring 2009

· Lead Professor, Management Faculty, Department of Business Administration, 1998 – 2000

Current Institutional Service at Ashland University

· Assessment Coordinator, College of Business and Economics, 2009 – present.

· Member, Ashland University Assessment Advisory Committee, 2008 – present.

· Member, Ashland University HLC Outcomes Assessment Roundtable Team, 2008 – present.

· Member, Academic Prioritization Committee, 2009 – present.

· Member, Graduate Programs Committee, College of Business and Economics, 2008 – present.

· Member, College of Business and Economics Dean’s Council, 2007 – present.

· Member, College of Education Interdepartmental Committee, 2007 – present.

· Member, Core Curriculum Advisory Committee, 2001 – 2003, 2009 – present.

· Co-advisor, Ashland University student chapter of APICS: The Association for Operations Management, 1994 – present.

Selected Publications, Presentations and Grants

R. A. Jacobs and R. T. Symons, “Creating Effective, Best Practices Assessment: The Complete Vision”, presented at LiveText Collaboration & Assessment Conference, Chicago, IL, July 2009
R. T. Symons and R. A. Jacobs, “Linking Academic Excellence, Assessment, and Administration”, presented at 2009 ACBSP Annual Conference, San Antonio, TX, June 2009.
R. A. Jacobs, R. T. Symons, and K. Pittenger, “Department Level Program Assessment as a Stepping Stone to a Successful College Assessment Program”, presented at 43^rd Annual Meeting, S. E. INFORMS, Myrtle Beach, SC, October 2007
R. A. Jacobs, R. T. Symons, and D. Fox, “Using Student-Managed Company Analysis Teams for Experiential Learning in an Operations Core Course”, presented at INFORMS Annual Meeting, Pittsburgh, PA, November 2006.
R. T. Symons and R. A. Jacobs, "The Steambox Experiment: Using Factorial Experimental Design to Improve Quality", Proceedings, SE INFORMS 38th Annual Meeting, October 2002.
R. T. Symons and R. A. Jacobs, "Preparing for Non-Prescriptive Academic Review", Proceedings, SE INFORMS 36th Annual Meeting, October 2000.
R. T. Symons and R. A. Jacobs, "Using Process Mapping as a Pedagogical Tool", Proceedings, SE INFORMS 35th Annual Meeting, October 1999.
R. A. Jacobs and R. T. Symons, "Increasing Educational Productivity and Flexibility without Sacrificing Quality", Proceedings, SE INFORMS 34th Annual Meeting, October 1998, pp.115-116.
R. T. Symons and R. A. Jacobs, "Multi-Level Process Mapping: A Tool For Cross-Functional Quality Analysis", Production and Inventory Management Journal, Vol. 38, No. 4, Fourth Quarter 1997, pp. 71-76.
R. T. Symons and R. A. Jacobs, "A Total Quality Management-Based Incentive System Supporting Total Quality Management Implementation", Production and Operations Management,Vol.4, No.3, Summer 1995, pp.228-241.
C. L. Crute, R. A. Jacobs, and K. E. Stine, "Sink or Swim: Catching the World Wide Web Wave in Higher Education", Proceedings, SE TIMS/INFORMS 31st Annual Meeting, October 1995, pp.144-146.
K. E. Stine, C. L. Crute, and R. A. Jacobs, "Surf's Up: Using World Wide Web Technology Across the Curriculum at Ashland University", Proceedings, SE TIMS/INFORMS 31st Annual Meeting, October 1995, pp.147-149.
R. T. Symons and R. A. Jacobs, "To Fully Benefit From SPC, Redirect the Focus from Product to Process", presented at Midwest Decision Sciences annual meeting, April 1994.
R. T. Symons and R. A. Jacobs, "A Multi-Level Process Map Approach For Process Definition In A Quality Analysis", presented at Annual Meeting of the Decision Sciences Institute, November 1993.
R. A. Jacobs and H. M. Wagner, "Reducing Inventory System Costs by Using Robust Demand Estimators", Management Science, Vol. 35, No. 7, July 1989, pp. 771-787.
R. A. Jacobs and H. M. Wagner, "Lowering Inventory Systems Costs by Using Regression-Derived Estimators of Demand Variability", Decision Sciences, Vol. 20, No. 3, Summer 1989, pp. 558-574.
V. Sridharan, W.R. Newman, S.M. Chapman, and R.A. Jacobs, "Evaluating the Interaction Between the Manufacturing Environment and Planning and Control Systems", Journal of Manufacturing Systems, Vol. 8, No. 4, 1989.
Co-investigator with J. J. Kanet on "Non-traditional Capital Investment Criteria", one of three sections in the "Apparel Advanced Manufacturing Technology Demonstration" contract funded by the Defense Logistics Agency (principal investigators C. W. Jarvis and J. C. Peck, contract number DLA900-87-R-0998), October 1987. Overall funding for the initial three-year contract was $3.5 million, with approximately $300,000 allocated to our section of the contract.

Courses Taught at Ashland University

BUS 221 Introduction to Computer Information Systems
BUS 240 Introduction to Management
MGT 319 (BUS 319) Operations Management
MGT 340 (BUS 340) Management Science
BUS 346 Electronic Commerce
BUS 418 Production and Operations Management (replaced by BUS 319)
BUS 452 Special Topics in Information Systems: Electronic Commerce
BUS 470 Database Management
BUS 472 Decision Support Systems and Expert Systems
BUS 479 The Management of Information Systems
MBA 500A Business Organization
MBA 503 Operations Management
MBA 516-XY Seminar: E-Commerce: Understanding the Forces Behind the New Economy

Selected Previous Institutional Service

Communications Competency Coordinator, College of Business and Economics, 2004 - 2006.
Chair, Institutional Tenure and Promotion Committee, 2004 - 2007.
Chair, College of Business and Economics Promotion and Tenure Committee, 1998 – 2000, 2007 – 2009.
Member, Alternative Instructional Delivery Systems Committee, 2006 - 2009.
Member, College of Business and Economics Planning Committee, 2000 - 2006.
Member, Graduate Council, 2000 - 2003.
Member, Provost search committee, 2002.
Member, Associate Provost search committee, 2001.
Member, College of Business and Economics Dean Search Committee, 1997, 2010.
Member, Building/Facilities Task Force, College of Business and Economics, 1998-2002.
Member, Ashland University Academic Review Committee, 1995 - 2001
Chair, Academic Review Visit Team (Library), Spring 1999.
Member, Academic Review Visit Team (Theater Department), 1997.
Chair, Academic Review Visit Team (History and Political Science Departments), 1997.
Member, MBA Curriculum Committee, 1994-2000.
Member, Provost's Summer Governance Task Force, 1996.
Co-advisor for Delta Mu Delta, 1991-1994.
Chair, Ashland University Curriculum Committee, 1994-1995.
Faculty Representative to Academic Affairs Committee of Ashland University Board of Trustees, 1994-1995.
Faculty Representative to Accreditation, Mission, and External Perceptions Committee of Ashland University School of Business and Economics Advisory Council, 1991-1994.

This document was last updated on March 31, 2010.